Shokz Case Study
National Theatre
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The wireless design enables users to operate equipment and move freely while maintaining instant, uninterrupted communication. Long battery life ensures uninterrupted communication throughout extended performance shifts.
The challenge
During performances and rehearsals, lighting, sound, and script teams required instant communication while operating complex control panels. Holding traditional radios or headsets restricted their mobility and operational efficiency during critical moments.
The Solution
OpenComm2 delivers wireless, hands-free communication, enabling operators to move freely and manage equipment without interrupting workflow. Cues are received and executed in real time, while long battery life supports uninterrupted stage control throughout extended performance schedules.
Open-ear technology combined with a noise-canceling microphone ensures teams stay aware of surrounding sounds and colleagues’ movements without compromising audio clarity.
During rehearsals, the Voice Director must monitor live vocal performances from dozens of actors simultaneously. Traditional wired headsets limited mobility and made it difficult to maintain clear communication while staying aware of the rehearsal environment.
With OpenComm2, the Voice Director can monitor multiple performers in real time and assess vocal clarity and emotional expression without interrupting rehearsal flow. The wireless, open-ear design maintains mobility and situational awareness, while the noise-canceling microphone ensures clear communication even amidst background noise.
The lightweight, secure ear-hook design provides all-day comfort and effortlessly fits under helmets, hard hats, or other safety gear for safe, stable backstage operations.
Backstage teams handle complex props and set pieces in fast-paced, crowded environments where helmets and other PPE are mandatory. Traditional headsets were often uncomfortable or unstable under safety gear and limited awareness of surrounding activities.
Shokz OpenComm2 features a secure, lightweight ear-hook design that fits comfortably under helmets while remaining stable during movement. Its open-ear technology maintains full environmental awareness, enabling safe, hands-free communication in demanding backstage conditions.
Background
The National Theatre is one of the United Kingdom’s most prestigious cultural institutions, hosting world-class performances across multiple venues.
The staff—including control teams, actors, and backstage crews—operate in complex, fast-paced live production environments. In these settings, efficient hands-free communication with full environmental awareness is crucial for both safety and smooth operations.
To meet the need for mobility, clarity, and all-day comfort, the theatre adopted the Shokz OpenComm2 as its primary communication headset.
The National Theatre is one of the United Kingdom’s most prestigious cultural institutions, hosting world-class performances across multiple venues.The staff—including control teams, actors, and backstage crews—operate in complex, fast-paced live production environments. In these settings, efficient hands-free communication with full environmental awareness is crucial for both safety and smooth operations.
Usage Scenarios
The Shokz OpenComm2 is now standard communication equipment for the National Theatre.
It is deployed across control rooms, rehearsal spaces, and backstage teams, providing a unified solution that supports seamless collaboration and safety in one of the UK’s premier cultural institutions.
Future Prospects
The National Theatre plans to continue expanding the usage of Shokz OpenComm2 across its venues to further enhance operational efficiency, communication quality, and overall workplace safety.
The headset's adaptable design ensures it will continue to suit the various team needs and evolving demands of future productions.
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