In one of the world’s largest and most well-known retailers that employs over 320,000 people globally, operational efficiency and optimized supply chain management are top priorities. Warehouse pickers rely on headsets for receiving real-time voice instructions while operating forklifts, but traditional headsets posed safety risks by blocking out ambient sounds and causing discomfort during extended use. Seeking a safer, more comfortable solution, the company adopted Shokz OpenComm headsets, enabling operators to stay aware of their surroundings while working comfortably. The success of this solution led to the deployment of 10,000 Shokz headsets, ensuring a safer and more productive work environment across its facilities.