key facts

Models:

OpenComm2

Industry:

Manufacturing

Employee Covered:

3000+
Why choose us
Bone Conduction Technology Ensures Hearing Protection and <br> Clear Communication
Bone Conduction Technology Ensures Hearing Protection and
Clear Communication

The challenge

Safety regulations mandate industrial earplugs, but that makes hearing the radio incredibly tough. Workers routinely had to pull out their earplugs, shout, or lean into shoulder mics just to get a message across

The Solution

Bone Conduction Tech allows sound to bypass the ear canal, sending sound via vibrations through the bones to the inner ear. Workers hear every word clearly without ever removing their earplugs. Safety compliance stays intact, and communication stays sharp.

Seamless Communication Across Multiple Devices
Seamless Communication Across Multiple Devices

The challenge

Tablets and Microsoft Teams are great for remote troubleshooting, but the old audio gear couldn't handle the local radio and a remote call at the same time. The hardware became a bottleneck.

The Solution

OpenComm2 connects to two devices at once. A worker can stay connected to a two-way radio for local factory chatter while simultaneously running a Teams call on a tablet to troubleshoot with engineers off-site.

Reliable Communication in <br>High-Noise Industrial<br> Environments
Reliable Communication in
High-Noise Industrial
Environments

The challenge

Manufacturing floors are loud by nature. When you add mandatory earplugs to the mix, trying to hear a standard radio transmission becomes a real struggle.

The Solution

OpenComm2 keeps voice transmission clear, even with heavy background noise. Workers can actually hear and communicate with the people next to them on the floor, or with remote experts walking them through a maintenance check.

Background

Georgia-Pacific is a global manufacturing leader operating numerous high-noise industrial facilities across North America. As part of its ongoing digital transformation, the company has introduced tablets on the factory floor and adopted remote collaboration tools such as Microsoft Teams to support equipment maintenance and troubleshooting.

In this context, enabling efficient communication between on-site workers and remote teams—without compromising hearing protection—became a critical priority.

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Usage Scenarios 

Here is how crews use OpenComm2 to stay connected while keeping their hands on the job.

Talking across the facility using two-way radios.

Collaborating in real-time with remote engineers over Microsoft Teams.

Staying entirely hands-free while handling equipment and operational tasks.

Future Prospects

Right now, the OpenComm2 acts as the missing link for Georgia-Pacific, bridging the gap between strict hearing protection and active daily operations. By keeping communication crystal clear without requiring workers to remove their earplugs, they have tightened coordination between the factory floor and remote experts—ultimately cutting down on equipment downtime.

Moving forward, Shokz is focused on building gear that perfectly balances safety compliance with everyday efficiency. We are here to support manufacturing leaders like Georgia-Pacific as they continue to upgrade and connect their facilities.

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